Rippling vs. UKG Pro
According to 10,100+ reviews*, users preferred Rippling over UKG Pro for 4 reasons:
*Reviews compiled across G2, TrustRadius, and Capterra
- Rippling provides a better user experience
- Rippling automates more manual work
- Rippling is less costly to implement and maintain
- Rippling has higher-quality customer support
Al hacer clic en "See Rippling", acepta que sus datos se usarán de conformidad con el Aviso de privacidad de Rippling, también con fines de marketing.
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Rippling is easier to use and adopt
Unlike UKG, which has relied on acquisitions to grow, Rippling’s modules are all natively built and fully integrated. This provides a consistent and streamlined user experience that customers rank higher across every category from ease of admin and mobile support to workflow building.
FEATURES | ||
|---|---|---|
G2 ease of use score | 9.6 | 8.2 |
G2 ease of admin score | 9.0 | 8.0 |
G2 mobile super support score | 9.3 | 7.5 |
G2 workflow building experience score | 9.4 | 7.8 |
Consistent user experience across all modules | ||
Natively-built solutions across core HR needs | 24 acquisitions |
Rippling automates more admin work
Rippling’s modules are fully unified. Make a change in one, and Rippling handles the downstream effects, e.g. updating labour compliance laws based on an employee’s new location. The result? Time savings and drastically reduced risk of data inaccuracy.
FEATURES | ||
|---|---|---|
Automatically syncs updates across all modules | ||
Automate 1,000+ admin tasks out of the box | ||
Automate task reminders and notifications | ||
Trigger workflows based on any employee event (e.g. promotions) | ||
Execute 20+ workflows (e.g. payments) |
Rippling is less costly to implement and maintain
Unlike UKG Pro, Rippling is built with self-service in mind. From reports and custom fields to workflows, there is no requirement to purchase professional services.
FEATURES | ||
|---|---|---|
Requires full-time admin | ||
Implementation as long as 20 months | ||
Charges for reporting module | IBM Cognos | |
Charges for creating custom reports | ||
Charges for creating approval workflows |
Rippling has higher support satisfaction scores
Unlike UKG Pro, Rippling won’t put you on hold. Rippling's live chat instantly connects you to the right support specialist based on the module you're in. Rippling's dedication to support is why we are the first in the industry to publish our support metrics online.
FEATURES | ||
|---|---|---|
Customer help centre | ||
Live video calls with screen-sharing | ||
Auto-connect to product specialist | ||
Publicly publishes live support metrics | ||
Average response time | 21s | ? |
Customer satisfaction score | 93% | ? |
What UKG PRO users say
“For being one of the most expensive options out there, the functionality just isn’t great. The platform didn’t flow and most processes were not seamless and required a lot of steps to make sure everything was working properly.”
UKG Pro Customer
Rippling is rated higher across categories
According to 3,600+ real customers on G2 Crowd, Rippling ranks higher than UKG Pro across these categories.
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Rippling is the only software that unifies your HR, IT and finance systems — including payroll, benefits, time tracking, app and device management.
Al hacer clic en "See Rippling", acepta que sus datos se usarán de conformidad con el Aviso de privacidad de Rippling, también con fines de marketing.