Turn every interview into insight with Rippling’s Interview Assistant

For all the advances in recruiting tech, interviews haven’t changed in decades. What was once scribbled on paper is now typed into laptops, but the core problems remain the same.

Interviewers frantically take notes while trying to stay engaged. Hours later, hiring managers squint at half-remembered conversations and sparse scorecards. ​​Feedback drags, candidates slip away, and leaders have no visibility into what happens inside the interview “black box,” making the likelihood of improvement slim to none.

And the stakes are high: the average bad hire can cost a company up to $240,000.

Today, that changes.

Rippling’s AI-powered Interview Assistant, part of Rippling Recruiting, helps teams make better hiring decisions, faster—with interview recordings, transcripts, and AI-powered summaries that live directly in Rippling’s ATS.

Interviewers can submit higher quality scorecards in less time. Hiring managers get the full context to make confident decisions. Leaders gain visibility into how interviews are conducted. And candidates finally get the distraction free experience they deserve. With every interview captured, teams can build a living library of best-practice examples that improves consistency today and trains stronger interviewers in the future.

And because Interview Assistant is built on Rippling’s platform, it goes beyond standalone tools—it's seamlessly integrated into your hiring process and powered by the same data, policies, permissions, and workflows that run the rest of your business.

Hire on all cylinders

See Rippling

Submit higher-quality scorecards faster

Too often, scorecards are delayed or incomplete because interviewers are left pulling from scattered notes and fuzzy memories. The hiring loop slows down and decisions are based on limited and unreliable information.

With Interview Assistant, transcripts and AI-summaries sit right alongside the candidate profile in Rippling’s ATS. Interviewers can quickly draft feedback with quotes and context at their fingertips—no tool-switching, no lost time, and no excuses for rushed or delayed scorecards. That means faster loops and more thoughtful hiring decisions.

Give hiring teams the full context

Interviewers usually walk away with only a narrow picture of the candidate. To fill in the gaps, managers often extend the process just to gather missing information—or worse, make a decision without all the facts. All while top candidates slip away.

Now, thanks to Interview Assistant, hiring managers and panels aren’t limited to their own slice of the conversation. They can review recordings, transcripts, and AI summaries from other interviewers—so instead of adding extra rounds to chase missing information or making decisions without the full picture, they can move quickly and confidently with all the facts.

And because Interview Assistant is powered by Rippling’s unified employee data, you can customize permissions and recording policies by role, department, or location—automatically updating as your org changes. For example, Sales Hiring Managers and Directors might get exclusive access to sales interview recordings, HR admins can see all interviews, and only the C-suite can review executive-level conversations.

No standalone interview tool can offer this level of dynamic, fine-grained control.

Stay present with the candidate

Most interviewers take notes with the best intentions, hoping to remember details later. But typing during the conversation makes it hard to engage.

Interview Assistant eliminates the tradeoff between capturing information and staying present. Instead of frantically typing, interviewers can focus on the conversation. This creates a win-win: interviewers walk away with a sharper read on candidates, and applicants enjoy a more professional experience.

Every interviewee also has the option to opt out of recordings, so you can balance transparency and control while respecting individual preferences.

Improve interview consistency and accountability

Interviews are a black box—if you’re not in the room, there’s no way to know whether they start on time, stay on topic, or follow the rubric. This makes it impossible to coach for consistency or quality.

Not anymore. Interview Assistant gives leaders visibility into metrics like start times and camera usage. You can even choose to record interviews only for those flagged for poor performance metrics—such as low candidate survey scores or weak offer acceptance rates. This way, you target improvements where they’re needed most.

With data, you can finally spot trends, identify coaching opportunities, and raise the bar across the organization.

Rippling has recorded over 50,000 interviews —with fewer than 3% of candidates opting out—giving us unmatched visibility into how interviews are conducted across teams. When we look back at wildly successful hires, or misfires, we now have an extensive inventory of recordings and transcripts to review: What was asked? How was it answered? What worked—and what didn’t? With that clarity, we’re not guessing anymore—we’re building a repeatable playbook for consistently making better hires.

Build a live training library

New interviewers have traditionally had to shadow peers—an awkward, inconsistent way to learn.

With Interview Assistant, teams can create a library of high-quality recordings that showcase what “good” looks like. This becomes an always-available resource for new panelists, making it easy to standardize practices and ramp faster.

At Rippling, we’ve modernized our training with an on-demand playlist of exemplary interviews. New hiring managers and recruiters can watch the very best calls to see how top interviewers operate, then get coaching on their own early interviews. This ramps people up faster and more consistently—and eliminates the awkwardness of silent observers on live calls. Plus, candidates get a smoother, more professional experience as a result.

One recruiting platform to hire top talent faster

Interview Assistant is powerful on its own—but its real strength comes from being part of Rippling Recruiting, the only recruiting system built directly on your HRIS and connected to the rest of your talent stack. That foundation allows teams to save time with automation, improve outcomes with data, and hire faster by moving seamlessly from headcount planning to onboarding—all in one place.

You see it in action every step of the way: approvals reroute automatically when someone’s out, while candidates are matched intelligently to interviewers based on role or department. Custom dashboards let you track funnel conversion, time-to-hire, and source quality across departments—so you can see where candidates are dropping off, and how to refine your process. And when headcount plans and comp bands flow directly into the ATS, recruiters and hiring managers can open roles, start sourcing, and move to interviews without delays or duplicate work.

The result isn’t just faster processes—it’s intelligent hiring, powered by a system that finally sees the full picture.

Turn your entire org into a hiring machine

See Rippling

Start using interview assistant today

Interview assistant is live for all Recruiting Pro customers. On Recruiting Core or evaluating Rippling for the first time? Book a demo and see how evidence-driven hiring feels in action.

Better interviews lead to better hires—and better hires fuel the companies that win. Let’s start capturing the proof.