Go beyond basic automation with Workflow Automator

A few weeks ago, we announced the launch of Rippling Platform — our biggest release to date, consisting of five powerful capabilities that we believe will be truly game-changing for businesses. 

Today, we’ll be shining a spotlight on the first of these five new capabilities: Workflow Automator. 

What makes Workflow Automator better than other automation tools?  

The biggest thing that sets Workflow Automator apart from our competitors boils down to one word: data. 

Workflow Automator is built on top of a single source of truth for employee data that pulls in employee information from nearly every system in and outside of your company. 

We call this combined data system Rippling's Unified Employee Graph. 

Which means you can create workflows that go far beyond basic if/then automation tools like Zapier, which — while powerful in their own right — don’t have the same knowledge and understanding of your organization and employees to be able to drive automation at anything more than a surface level. 

Automate almost anything with nearly limitless triggers

While other workflow tools limit what you can automate to a narrow set of triggers, Workflow Automator lets you build your own custom triggers to kick off workflows, based on almost any employee or employee-related data in your company — their start dates, salary changes, FSA balance, device health, courses taken, and more. 

And events that happen outside of Rippling are covered as well with the ability to trigger workflows based on third-party data, like when an unreviewed pull request is merged in GitHub or a support agent gets a low CSAT score in Zendesk. 

Similarly, since Rippling has access to both your employee’s time off schedule and their username in Jira, Workflow Automator can make the connection that the employee that’s just been assigned a high-priority ticket in Jira is actually on leave, and trigger an alert to their manager, urging them to reassign it. 

Give your whole company the power to get more done with Workflow Automator 

The sheer breadth of what you can automate with Workflow Automator makes it an incredibly powerful time-saving tool not just for HR admins, but for the entire organization as a whole, including your Finance and IT teams, and your people managers as well. 

And since Rippling’s Permissions give you granular control over exactly what systems and data your team can manage, you can give managers across your company the power to use Workflow Automator to help streamline their day-to-day tasks — without giving up control. 

Here are just a few examples of how managers and admins can use Workflow Automator to save time and get more done: 

HR workflows

Automate your welcome emails

Save time without sacrificing that personal touch with this workflow that triggers an automated email to your new hires a week before their first day, letting them know what to expect and who to meet on their first day.

Create automated calendar events for LMS course deadlines

Make deadlines hard to miss with this workflow that creates an all-day calendar invite on the last day that employees can enroll for an LMS course.

IT workflows

Trigger automated reminders for unregistered 2FA devices

Reduce the risk of security threats with this workflow that sends an automated notification to an employee and their manager if an employee hasn’t registered their Yubikey device.

Get alerted to shipment delays that affect onboarding

Give yourself time to think of a Plan B with this workflow that triggers an alert to the IT team and a new hire’s manager if their laptop isn’t expected to reach them in time for their first day.

Finance workflows

Escalate compensation requests based on your threshold

Ensure important decisions get the right level of sign off with this workflow that automatically escalates compensation requests above a certain threshold.

Get timely reminders for referral bonuses

Ditch the manual calendar reminders with this workflow that automatically creates a Task for Payroll when an employee’s referral bonus is due.

Engineering workflows

Get notified if high-priority Jira tickets are assigned to OOO engineers

Ensure that important Jira tickets don’t slip through the cracks with this workflow that alerts managers when a high-priority Jira ticket is assigned to an engineer who’s out on leave.

Get alerted when pull requests are stale 

Keep your projects organized and up-to-date with this workflow that alerts the author and their manager when a pull request remains unreviewed for a prolonged period of time.

Support workflows

Get notified if urgent tickets are assigned to OOO agents

Ensure that time-sensitive tickets are attended to quickly with this workflow that alerts you if an ‘Urgent’ Zendesk ticket is inadvertently assigned to an agent on leave.

Automatically alert your team to ‘Incident’ tickets

Ensure that ‘Incident’ tickets in Zendesk get the quick attention they deserve with this workflow that automatically notifies your engineers when a Zendesk ticket is marked as an “Incident”.

For more workflows that you can use right out of the gate, or customize to your exact needs, be sure to check out our growing Recipes library to get inspired.

More to come

We’ve just scratched the surface of what’s coming with Rippling Platform. 

Stay tuned for more Platform releases over the next months, including Policies, Permissions & Approvals, and Analytics. Or secure a front row seat to our upcoming masterclass webinars, where we’ll be diving into how you can get the most out of your Rippling Platform features. 

Want to see the Rippling Platform in action? Schedule a demo with our team today.