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The IT management maturity matrix: a technical framework for scaling operations

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    The “IT Factor” newsletter

    Peek inside the latest in IT operations

    Read the newsletter IT pros go to first.

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    💵 Introducing Device Buyback + Your worst shadow AI offenders

    Turn old devices into cash with Rippling’s new Device Buyback. Plus: tackle rising shadow AI, streamline approvals, and learn how IT teams can cut tool sprawl.

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    The busy admin's MFA playbook + Plugged into the matrix (of confusion)

    Stop postponing MFA. Get a clear 30-day plan, top vendor picks, and a battle-tested checklist that helps lean IT teams deploy MFA without user frustration.

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    Take mobile security off silent + Dude, where’s my laptop? 💻

    Executives want BYOD productivity — IT gets the security risk. Learn how to build a clear, scalable MDM plan with policies, roles, workflows, and must-have training.

    Social

    Socials that puts the spark in IT

    Stories, warnings and jokes from the frontlines.

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    The (Device) Life(cycle) of Rhonda

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    Wreck Room Clip (Felix)

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    Hotkeys: Access drift

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